Salesforce Knowledge-Khoros IntegrationĪlthough Salesforce has tried to move into the collaboration space in the past with Chatter, Community Cloud, and Quip, it didn’t particularly yield the result that Salesforce wanted.KaseSync – Community and CRM Integration.Dupe Manager – Simplified Data Deduplication.GuideIn – Building Walkthroughs on Salesforce Communities.Email to Case Advance – Streamlined Case Management.ScoreNotch – Dynamically Gamified Communities.Sinergify – Salesforce and Jira Integration.Cartiveo: Shopify Marketo Integration Connector.Maginate: Magento Marketo Integration Connector.Onemark – A Pre-fill Solution for Marketo Forms.we’re helping Salesforce get better at product-led growth, doing rapid experimentation and making products that end users love using. “We’re learning what Salesforce’s strengths are and then applying them to Slack. They become a trusted advisor to companies about where things are going in the future,” he says. This vision, he believes, is greatly accelerated by being part of Salesforce. Mr Henderson’s “north star” goal for Slack is for it to be used by every knowledge worker globally, which he conservatively estimates is around 500 million people. Last quarter, the business generated $US381 million in revenue. Today, Slack has more than 200,000 paid customers delivers 300,000 messages per second and has sent a total of 1.79 trillion messages. He had been mentored by former Salesforce co-CEO Keith Block, who was also widely respected by Salesforce insiders and investors. Mr Taylor was named co-CEO of Salesforce in November 2021. Salesforce was unwilling to part ways with Quip, but the conversation planted the seed in the mind of Salesforce’s now co-CEO Bret Taylor about acquiring Slack. ![]() and it was trying to do exactly this, but it didn’t really work how we wanted it to, but Quip had started at a similar time.” ![]() “The first acquisition we ever made was of a two-person company. “The vision for Slack was to have the real-time quick communications piece, and alongside that a longer lived repository of knowledge,” Mr Henderson said. The deal, Mr Henderson said, came about after Slack approached Salesforce to try and buy one of its products, Quip, which had been used inside Salesforce to combine documents, spreadsheets, and real-time conversations. Thanks to numerous global regulatory approvals which were needed, the deal only closed in July last year. When the deal was struck, the Nasdaq-100 Technology Index was trading 35 per cent above where it was last week, but was yet to hit its peak, which was achieved in November 2021. In December 2020, Salesforce announced its intentions to acquire Slack for $US27.7 billion, making it the largest acquisition Salesforce had ever made. We did the same thing, but we were acquired before we could see play out.” Salesforce makes an offer “I know the Canva folks, they were sensible to raise when they could, and now they have cash in the bank. but it’s the companies in the middle that will have the hardest time. or to be at a larger scale where you have had that intensive period of growth and can limit spending. ![]() “It’s a great time to start a company because you’re not at a stage where you need a lot of capital to drive growth. ![]() “It’s a really difficult time to be a growth-stage company at a time when a few years ago, you’d have been able to raise a lot of capital to accelerate growth,” he said. The strategy, Mr Henderson said, was the same approach that Canva has taken – raising capital while market conditions are good, even if it hasn’t spent the previous funds raise. so we raised money when we could to hedge our bets.” “ will money be available at these terms forever? Probably not. and at an amazing rate in case we’d seen a. “The money was available on such good terms that it made sense to get that money. we raised a lot more money than we ever used,” he told The Australian Financial Review while visiting Sydney last week. “We’d raised over $US1 billion before we went public 2½-years ago. Slack co-founder Cal Henderson said the business raised far more capital than it ever used, in case funding market conditions changed. The chief technology officer of the now Salesforce-owned instant messaging and collaboration platform for businesses sold his company during a purple patch for the tech sector in December 2020, after already taking advantage of the years of cheap capital that was available for start-ups from US venture capital funds. Slack co-founder Cal Henderson knows how good he’s got it.
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