The Valley is home to roughly 600 residents, most of whom manage to work, socialise, and even exercise outside. You might feel it on your clothes, but you don't actually feel sweat on your skin because it dries so quickly". It feels so hot that one thing it took me a while to get used to is that you can't actually feel the sweat on your skin because it evaporates so quickly. "When you walk outside it's like being hit in the face with a bunch of hair dryers. It can take up to 24 hours for the Shein customer care team to reply."I think we all lose our patience with how hot it is," Brandi Stewart, an employee at Death Valley National Park told the BBC in August 2020. If you need any other information that this Shein clothing review did not provide, there’s a Live Chat feature on the website with customer service hours between 9 am and 3 pm. Items that cannot be returned or exchanged include bodysuits, lingerie, swimwear, jewelry, underwear, event and party supplies, DIY supplies, beauty, and accessories (except scarves, bags, mermaid blankets), and pet supplies. It’s important to note in this Shein clothing review that if you’d like your money to be put back on your original form of payment, you must specify this in your email.īe sure to read up on your items return policy before buying because the policy varies from item to item. Refunds will be put in your Shein wallet. Returns are usually processed within 5 days of when your order is received. Shein customer service will send return instructions.Advise of the items you wish you return and why.Contact Shein customer service via their Live Chat on.To start a Shein return, follow the steps below: They must be unworn, unwashed, and undamaged. Items that you wish to return must be in original condition and in their original packaging to qualify for a refund. The Shein return policy states that the brand accepts returns up to 30 days after receiving your order. It is the responsibility of the customer to pay for all shipping return fees. This Shein clothing review has found that some sites say your first Shein return is free, however, the brand’s website states that no returns are free. To access Shein tracking for your order, log into your account and select your order to see its progress. To find out specific pricing for all of the 220 locations Shein ships to, head to their Shipping Info Page. Standard Shipping to Canada is free on orders over $38. Express Shipping is $20 and takes 10-15 business days. Shipping times do not include the 1-3 day processing time after your order is placed.įor international orders to Canada, shipping times on the website quote that the Standard Shein shipping cost is $5 and takes 15-25 business days. Express Shipping is $13 and takes around 10 business days. For orders under that amount, Standard Shipping is $4 and Shein shipping times are approximately 15 business days for this option. Standard shipping for Shein USA orders is free on orders over $49. How long does it take for Shein clothing to ship? One customer stated that their order was shipped from Hong Kong, but this Shein clothing review has come other customer reviews that state the brand has warehouses in New York and California. Shein orders ship from their warehouse in China. The brand does not appear to have a sustainability pledge or to make an effort to combat the large eco-footprint made in the manufacturing industry. Several websites claim that Shein‘s environmental rating isn’t great. The products I received were all very good quality for the price.”Ī 5-star review on Sitejabber said, “every item in my order…is good quality, shipping was fast…I am beyond satisfied with SHEIN!” Another customer who rated the company with 1 star wrote, “ I am having the worst experience trying to return the product and get my money back… Shein keeps sending me an incorrect label that will not scan at my post office.” One happy customer was pleased that the pieces “ all came in a little more than a week of time which was really nice. Shein has 3/5 stars on Sitejabber out of 3,377 reviews. One customer who rated the brand as 3 stars, wrote, “ very disappointed with the order but the customer service really helpful and professional. On Trustpilot, Shein has 2.6/5 stars out of over 23,000 reviews. This Shein clothing review will highlight reviews found on TrustPilot, Sitejabber, Reviewed, and Reddit, which mention the brand’s products, customer service, shipping, and more, to help give you a better overall impression of the brand.
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